RETURNS & REFUNDS POLICY
We want you to love your Wild Spirit London pieces, but if something isn’t quite right, we’re happy to offer a return within 14 days of receiving your order.
Returns for Refund
- You can return your item(s) within 14 days of receiving your order for a refund.
- Items must be unused, unworn, and in their original packaging.
- Return postage costs are not covered by Wild Spirit London.
How to Return Your Order
- Email us at info@wildspiritonline.com with your order number and reason for return.
- We will confirm the return process and provide you with the return address.
- Securely package your item and return it via a tracked service to ensure it reaches us safely.
- Once received, refunds will be processed within 5-7 working days to your original payment method.
Non-Returnable Items
For hygiene reasons, we are unable to accept returns on earrings unless faulty.
Faulty or Damaged Items
- If your item arrives faulty or damaged, we sincerely apologise! Please contact us at info@wildspiritonline.com with photos of the issue, and we will arrange a full refund or replacement at no extra cost to you.
If you have any questions, feel free to reach out—we’re happy to help!
📩 Contact us: [info@wildspiritlondon.com]